Last updated: May 7, 2025

Introduction

Baltic Auto Shipping, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share information about you when you visit our website at www.balticautoshipping.com, use our customer portal at mydata.shipbaltic.com, or otherwise interact with us.

Please read this Privacy Policy carefully. By using our websites or services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect different types of information from or about you depending on how you use our services:

Personal Information

• Contact Information: Name, email address, phone number, postal address
• Account Information: Username, password, account preferences
• Financial Information: Payment information, billing address
• Vehicle Information: Vehicle identification number (VIN), make, model, year, title information
• Identity Information: Passport information, driver's license, or other government-issued ID (when required for shipping and customs purposes)

Non-Personal Information

• Usage Data: Information about how you use our website and services
• Device Information: IP address, browser type, operating system, device identifiers
• Location Information: General location based on IP address
• Cookies and Similar Technologies: Information collected through cookies and similar technologies

How We Collect Information

We collect information in the following ways:

• Directly from you: When you fill out forms, create an account, contact us, or otherwise provide us with information
• Automatically: When you visit our website or use our services, we may automatically collect certain information
• From third parties: We may receive information about you from our business partners, shipping agents, auto auctions, or other third parties

How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services
• To process your shipping request and facilitate vehicle transportation
• To manage your account and provide customer support
• To communicate with you about our services
• To process payments and prevent fraud
• To comply with legal obligations, including customs and export requirements
• To analyze usage patterns and improve our website and services
• To protect our legal rights and prevent misuse

Legal Basis for Processing

We process your personal information based on one or more of the following legal bases:

• Your consent
• Performance of a contract with you
• Compliance with a legal obligation
• Our legitimate interests
• Protection of your vital interests or those of another person

Information Sharing and Disclosure

We may share your information with:

Service Providers

We share information with third-party service providers who help us operate our business and deliver services to you, including:

• Shipping and logistics companies
• Payment processors
• Data storage providers
• IT and system administration providers
• Customer relationship management services

Business Partners

We may share your information with business partners, such as auto auction companies, customs brokers, and destination agents who assist in providing our services.

Legal Requirements

We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process, or to comply with customs, export, and other international shipping regulations.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

International Data Transfers

Your information may be transferred to, stored, and processed in countries outside of your country of residence, including the United States and other countries where our service providers maintain facilities. These countries may have data protection laws that differ from those in your country.

When we transfer your information internationally, we take steps to ensure that your information receives an adequate level of protection, including through appropriate contractual safeguards such as the Standard Contractual Clauses approved by the European Commission.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Our legal obligations
• Applicable statutes of limitations
• Resolution of disputes
• Prevention of fraud and abuse

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Restriction: Request that we restrict the processing of your information
• Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format
• Objection: Object to our processing of your personal information
• Withdrawal of Consent: Withdraw your consent at any time where we rely on consent to process your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our website. Cookies are small text files that are stored on your device when you visit a website.

Types of Cookies We Use

• Essential Cookies: Required for the operation of our website
• Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze website performance
• Functionality Cookies: Enable us to personalize content for you
• Targeting Cookies: Record your visit to our website, the pages you visit, and the links you follow

Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience.

Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites and services that are not operated by us. We have no control over these third parties and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

Contact Us

California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. To learn more about your California privacy rights, please see our California Privacy Notice.

International Privacy Rights

European Economic Area (EEA), UK, and Swiss Residents

If you are located in the EEA, UK, or Switzerland, you have certain rights under applicable data protection laws, as outlined in the "Your Rights and Choices" section above. Additionally, if you have any unresolved privacy concerns that we have not addressed satisfactorily, you may have the right to lodge a complaint with your local data protection authority.

Data Controller

For purposes of the EU General Data Protection Regulation (GDPR), Baltic Auto Shipping, Inc. is the data controller of your personal information.

Effective Date

This Privacy Policy is effective as of May 7, 2025.